Care & Handling

Care & handling

Contemporary innovative concrete concept & interior design.

ABOUT CONCRETE

Each concrete piece is unique; bubbles and small imperfections are part of the piece’s singularity and character. Concrete is a live material. Your piece will age and change over time with exposure to air and with wear, just as concrete does in monuments and buildings.

HANDLING INSTRUCTIONS

Although we use high‐tech or engineered concrete blends, chipping is possible when a piece makes contact with a hard surface. To avoid chipping, handle pieces with care.
Avoid exposing pieces to oily materials to prevent staining. Our concrete is lightly sealed so it can be cleaned with a duster or damp cloth, but we keep some of the material’s porosity to maintain its characteristic look and feel. That means pieces can absorb water and other liquids that may cause stains. If you prefer to fully seal a piece you have purchased from us, contact us directly for guidance and options.

FAQ
IS THE CONCRETE YOU USE JUST REGULAR CONCRETE?
Only part of it. We use special blends and additives to improve our material’s design and usability characteristics.
ARE CONCRETE PIECES HEAVY OR FRAGILE?
Many people are surprised by how light many of our concrete pieces are; still substantial pieces l do have some weight behind them. Be aware that concrete works can chip if they impact a hard surface. Treat them with the caution you would use with glass in similar circumstances.

HOW DO I CLEAN MY CONCRETE PIECES?
Each piece is different, so follow the proper cleaning instructions included with each piece. In general, you may use mild soap and water only and remove excess moisture with a dry, lintfree towel.
ARE CONCRETE PRODUCTS SUITABLE FOR OUTDOOR USE?
Yes, with the exception of our some our cement products that are for in door use only , most of our products can be used outdoors.
WILL I HAVE TO PAY TAXES OR IMPORT FEES?
The customer is responsible for paying any custom charges or taxes that are applied to the shipment. Customs is solely responsible for determining what these taxes and fees will be (if any), and Grey Deco is not made aware of these fees beforehand. Grey Deco has no control over and is not responsible for any actions taken by either customs or the selected shipping service.

Interested in our products and services?

If you are interested in our products and services feel free to contact us.